TOUR CHECKLIST

Taking a tour? Some things to keep top of mind:

Planning to take a tour of a senior living community? There are thousands of Senior Living, Assisted Living, and Memory Care communities to choose from in the U.S. alone. When you narrow your choices down to your top few, the next step is usually an in-person tour of the community. Whenever someone tours Quail Park on Cypress we want to make sure they get the most out of their visit and that all their important questions are asked and answered.

We highly recommend that when you tour a senior living community, you come with your own questions in mind. Here’s a starter checklist of items to keep top of mind when you’re looking at a Retirement, Assisted Living, or Memory Care community.

  • Were you greeted promptly by front desk team and offered assistance and refreshment? You should feel welcome in a senior living community you would select for your loved one.
  • As you tour the community, observe staff and resident interactions. Is the staff patient, helpful and kind? Were you greeted and welcomed by residents and staff as you toured? Did the residents seem happy?
  • Did you observe residents socializing with each other and/or attending activities?
  • Ask a resident about their community experiences.
  • Was there an Activity/Life Engagement calendar posted or is there one in the tour packet? If so, do any of the planned activities meet your or your family member’s needs? Would your loved one enjoy the socialization on the calendar of events in the senior living communities?
  • Is the building clean and odor free?
  • Are the hallways, doorways, and common areas conducive for safe walking, or using a cane or walker?
  • Take the time to have a meal. Is the service friendly and attentive? Are the dining hours and food choices flexible? Did the staff meet your food handling expectations?
  • How was the food?
  • Take time to meet the Executive Director and other key team members. Did they answer all your questions?
  • How many staff members are scheduled throughout the day?
  • What is the evening availability of the Care Team, and the system for obtaining assistance 24-hours a day?
  • Ask about staff training and credentials. Meet the licensed nurse at the Community.
  • How many hours per day or per week is the nurse in the building?
  • Is the most recent state survey available for review?
  • Has this facility helped you see that senior living communities are a healthy place for your loved one?

› Contact Us today to schedule a tour or request more information.

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“Indoors and out, Quail Park gives residents, guests and team a sense of warmth and a feeling of being at home.”

-DENIS BRYANT
CEO and President of Living Care Lifestyles and Quail Park Communities

“The loving support my parents have received from the Quail Park staff and its residents has truly been a blessing to our family.”

-NORMA R.
Daughter of Resident

 

“After failing to thrive at another facility, we placed my mom at Quail Park. Now my mom, despite her memory loss, is happy and socializing with her new best friend. The staff at Quail Park is professional and does a great job interacting with the residents.”

-Barabara B.
Daughter of Resident

 

“Having the opportunity to help and care for the generation that once cared for us, is one of the highest honors and the most rewarding. We have amazing Residents who make working here a true joy!”

-Linda N.

 

“I’ve been working at Quail Park Lodge for 10 ½ years. I really enjoy working at the Lodge and with the Residents. We are all one big family. The Residents are a big part of the reason why I enjoy working here.”

-Penny M.

 

“My parents are residents and are thriving. There are a ton of activities every day, the staff is AMAZING and they honestly care about each person and their families.”

-Linda S.
Daughter of Resident

 

“The residents and staff are like one big happy family. We enjoy each other’s company and celebrate each day we are blessed to have. I also appreciate the opportunity to grow professionally too!”

-Angel S.
Dining Room Supervisor

 

“From the first contact with Quail Park through the move-in and the creation of a customized care plan, the team at Quail Park worked with us every step of the way.”

-Pegi M.
Daughter of Resident

 

“My team and I love bringing Fun while engaging with residents, families and staff throughout the day.”

-Candie B.
Life Engagement Director

 

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